itamASSIST Helpdesk
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        Welcome to the CIMA itamASSIST ™  Helpdesk!

        What can you get for less than a cup of coffee a day?

        **  The Basic Yearly Package allows you 24 professional and timely answers over the course of one year to your private questions;

        **  Professional Panel from multiple industries;

        **  Self-Help resources;

        **  Knowledgebase; 

        FINALLY… an IT Asset Management venue where you can ask questions privately and get multiple answers--also privately.   A comprehensive range of topic options include everything from basic definitions and principles to licensing, process, compliance and auditing.    The CIMA itamASSIST™ help desk is an information and assistance resource for IT Asset Management (ITAM).   

        The itamASSIST™ help desk has several functions. It provides the subscribers a single  point of contact, to receive help on various ITAM questions and/or issues. The help desk issues a unique ticket number that tracks questions and issues, and ultimately, takes the question and answer and collects them in the Knowledgebase

        We have experts in ITAM, ITSM, ITFM, Licensing, Compliance, Ts and C’s, process, just to name a few.  Our help desk allows tickets about specific topics to be put through to Professional Panel members with experience or knowledge on that topic.  A single ticket may get responses from several Professional Panel members, giving the subscriber multiple options for resolution, and allowing them to choose the best answer.


        All for less than a cup of coffee a day!  Join us now!

        Click on the "Subscription" tab above to purchase an annual subscription!

        2012 Center for Infrastructure Management Advancement