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        Thank you for choosing the CIMA itamASSIST helpdesk for your individual, privately answered questions from industry professionals!  

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        How the itamASSIST Helpdesk works:

        1.    Login and open a New Ticket.
        2.    Choose Category and Priority.
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        5.    Click on the link in your email to access your question with its answers.
        6.    Reply with your choice of answers (who submitted the best answer for your need)  in your ticket.  Close the ticket.
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        2012 Center for Infrastructure Management Advancement